Get in touch.
Pick the right inbox below. We respond within 24 hours on business days, usually much faster.
General questions
hello@crashmates.com
Anything else. We’ll route to the right person.
Account support
support@crashmates.com
Login issues, account questions, billing, refunds.
Trust & safety
safety@crashmates.com
Report a user, harassment, scam, fair-housing concern.
Press & media
press@crashmates.com
Story inquiries, interview requests, brand assets.
Partnerships
partnerships@crashmates.com
Schools, housing providers, student orgs, integrations.
Privacy requests
privacy@crashmates.com
Data access, deletion, CCPA/GDPR rights requests.
Already have an account? Email us from your registered .edu address — it speeds up identity verification on support requests. If you’re reporting a safety issue, include screenshots and the username of the account in question.
Mailing address.
Crashmates, Inc.
Los Angeles, California
United States
For legal notices and formal correspondence, email legal@crashmates.com first — we can route a physical mailing address based on the matter.
On social.
- Twitter / X — product updates, school launches, founder posts.
- Instagram — behind the scenes, student stories.
- TikTok — how-to clips and school spotlights.
- LinkedIn — company news, partnerships.